The FinTech Challenge

The FinTech Challenge

Digital Disruption 2017

Case Study

The FinTech Challenge: Digital Disruption 2017 is an HBS-style case study that organizations can use for a variety of objectives:

  • To provide essential context to set corporate or business unit strategy and achieve leadership team alignment in a complex and volatile (VUCA) environment.
  • To enhance executive insight on the threats and opportunities posed by digital disruption, including potential competitive threats and responses.
  • As a foundation for initiatives to enhance customer-centric efforts. These may include understanding emerging Customer Journey maps, leveraging Voice of the Customer investments, etc.

The case has been used in multi-day leadership development programs focused on strategic thinking as the core content around which are built opportunities for reflection and peer feedback on executive presence, storytelling, presentation skills, influencing skills and decision-making. The Hogan Judgment instrument complements this case as a means to add insight to decision making biases and preferences.

FinTech Challenge