Citigroup Innovation in Online Banking
NEW YORK, NY – May 5, 2004—Citibank today announced the introduction of complete online account opening, the latest innovation to its award-winning online banking service, Citibank.com. Using the new account-opening feature, customers can open a Citibank account through one simple online session without having to mail in paperwork and wait up to the several weeks it can take most banks to complete the process. Citibank uses technology from CashEdge to provide instant decisioning based on information derived from a variety of sources. This announcement follows the recent launch of Citibank’s Inter-Institution Transfer, or account-to-account ( A2A), service, introduced in late 2003, which allows customers to transfer funds between Citibank and their accounts at other financial institutions.