The Fintech Challenge

Half-day or full-day workshop

The Fintech Challenge: Digital Disruption is an HBS-style case study that organizations can use for a variety of objectives:

• To provide essential context to set corporate or business unit strategy and achieve leadership team alignment in a complex and volatile (VUCA) environment.
• To enhance executive insight on the threats and opportunities posed by digital disruption, including potential competitive threats and responses.
• As a foundation for initiatives to enhance customer-centric efforts. These may include understanding emerging Customer Journey maps, leveraging Voice of the Customer investments, etc.

The case has been used as the core content for multi-day leadership development programs focused on strategic thinking. Opportunities for practicing decision-making, influence skills, executive presence, and storytelling can be built around the case study.

The Hogan Judgment instrument complements this case as a means to add insight to decision making biases and preferences.